Look after your Google Business Profile
Keep your business details, hours and services current, and organise relevant photos and updates. Make it easier for people to understand what you offer and how to get in touch.
02Your Reputation Manager
Good reviews. A profile that does your business justice.
More genuine reviews, thoughtful replies and a Google Business Profile that stays accurate, active and useful. Your online reputation gets regular attention without another job on your list.
The job, in motion
Good work gets seen. Your profile keeps up.
- Keep the profile current
Update business details, services, hours and fresh content on Google.
- Ask and respond
Invite genuine customer reviews and prepare thoughtful, personal replies.
- Learn from the feedback
Spot recurring themes and bring important customer concerns to your team.
Sound familiar?
Your business moves on. Has your Google profile?
Customers check your reviews and Google listing before they call. Outdated details, unanswered reviews and a profile that looks forgotten can undersell a business that does excellent work.
Build and respond to genuine reviews
Ask customers for a review after the right milestone and draft replies in your voice. Give positive feedback proper attention and handle critical reviews thoughtfully.
Turn feedback into something useful
Notice recurring praise, questions and concerns. Flag issues early, help your team respond and use the patterns to improve how your business presents itself.
What changes for you
A better first impression before the first enquiry.
- Keep your Google presence accurate, active and useful.
- Make review requests and replies a consistent part of the week.
- See what customers value and where their experience needs attention.
Worth asking
A couple of good questions.
Does this manage Google My Business as well as reviews?
Yes. Google My Business is now called Google Business Profile, and looking after that profile is part of the system. We keep your information current and manage relevant profile content alongside review requests, replies and feedback.
Does it only ask happy customers?
No. Every eligible customer gets the same opportunity to leave a genuine review. A satisfaction check is separate, so useful private feedback and honest public reviews can both happen.
Your week, with a bit more room in it
Is this the first job worth handing over?
A free 30-minute call about your actual week. We'll help you work out whether this system is a useful fit.