Start with the right people
We agree which existing contacts are suitable to approach, why you're contacting them and who should stay off the list.
01Your Re-engagement Specialist
Your next sale might already know you.
Give past customers and quiet enquiries a good reason to come back, with relevant follow-up that sounds like your business.
The job, in motion
From forgotten contact to fresh conversation.
- Find a worthwhile reason
A past customer or dormant quote fits your agreed criteria.
- Send a relevant hello
A short message picks up the right context.
- Follow the response
Interest gets a next step. An opt-out ends the contact.
Sound familiar?
You did the hard part. Then life got busy.
You paid to win the customer, did good work and meant to check in. Or a quote went quiet and slipped off the list. There may still be a useful conversation there, if someone remembers to start it.
Make the message relevant
Use the relationship, past work and a genuine reason to reconnect. Keep the timing and tone appropriate to your business.
Close the loop
Track responses, follow up within agreed limits and move genuine interest to the right person or booking step.
What changes for you
Less starting from scratch.
- Put previous relationships back on the radar.
- Give dormant opportunities a clear next step.
- See who replied and what needs your attention.
Worth asking
A couple of good questions.
Is this the same as finding new prospects?
No. Re-engagement starts with people already in your business's records. Business Development Manager is the separate system for finding and approaching new prospects.
Can I use an old list of contacts?
Yes. An older customer list can be a great place to start. We'll work with you to identify the best opportunities to reconnect, using the relationship and contact history to shape the approach and making sure permissions and preferences are respected.
Your week, with a bit more room in it
Is this the first job worth handing over?
A free 30-minute call about your actual week. We'll help you work out whether this system is a useful fit.